Sends vs replies per campaign — button vs text and interested breakdown. Text replies attributed to the campaign delivered within 72h; button/context replies are exact.
Date
Campaign Name
Product
Sent To
Sent
Read
Replies (Text)
Replies (Button)
Interested (Text)
Interested (Button)
Loading…
0
Total Active Customers
0
Delivered but Ignored (Unread)
0
Highly Engaged Audience
0
Unreachable / Failed
0
Sent But Not Delivered
ℹ️
🚨 Active Channel & Rep Alerts
✓ All active channels healthy. No anomalies detected.
🕐
Best Send Window Recommendation
Analyzing hourly records...
📊 Ignored Campaigns Decision Box: Customers Who Never Read Despite Delivery
💡 Strategic Recommendation: Below are customers who have received campaigns on their devices (Delivered status) but have never opened/read them (0% read rate). Repeatedly sending ignored campaigns increases campaign costs and raises spam-block risk. Action Item: Reps should call these customers directly.
Customer Name
Phone
Type
Sent attempts
Delivered
Read
Del %
Read %
Sales Rep
Manager
Suggested Action
Computing engagement matrix...
🏆 Top 5 Reps (Delivery Rate)
Rank
Rep Name
Delivery Rate
WoW Trend
⚠️ Needs Attention (Bottom 5 Reps)
Rank
Rep Name
Delivery Rate
WoW Trend
💰 Top 5 ROI Campaigns (Cost per Read)
Rank
Campaign
Delivered
Cost
Cost/Read
💸 Bottom 5 ROI Campaigns
Rank
Campaign
Delivered
Cost
Cost/Read
⚠️ Undelivered Campaigns Decision Box: Customers With 0% Delivery (Not Delivered At All)
The following customers were sent campaign messages, but have 0% Delivery Rates across all campaigns (never successfully delivered). Actionable decisions (like verifying phone numbers or checking block status) are suggested.